A Solar Installation Failed to Match the Agreement. How a Vermont Homeowner Reached a Resolution
The case compares the system promised with the installation delivered and explains the negotiated remedy.
The questionWhat can you do when a solar system doesn't match what the contract promised?
Illustrative example
BURLINGTON, Vt. — A Burlington homeowner has reached a settlement with a solar company that installed smaller panels than her contract promised.
The system produced about 30 percent less power than the company projected.
She had financed the system expecting the savings to cover the loan payments.
Corvelline Law compared the contract's panel model and projected output with the installed equipment and a year of utility data, and cited the state's consumer protection law.
The company added panels to reach the promised capacity at no charge and paid $16,500 toward lost savings and loan costs.
The homeowner agreed to a confidentiality clause covering the terms beyond the amount.
Equipment model numbers and output projections in a solar contract give homeowners a concrete standard to measure the installation against.
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