Hospital corrects a family's billing errors

CLEVELAND, Ohio — A hospital has removed $38,500 in duplicate charges from a family's bill and withdrawn the account from collections.

The family received bills for their child's surgery that listed several procedures twice. When they could not pay the inflated balance, it was sent to a collection agency.

The family's credit reports and the collection balance depended on whether the hospital would correct its records.

Halverin Law requested itemized bills, identified the duplicated billing codes and disputed the collection account.

The hospital removed $38,500 in charges, and the collection account was deleted from the family's credit reports.

The matter was resolved without a lawsuit, so there is no court record.

Itemized bills often reveal errors that summary statements hide.